Question 1

Regular inspections:

Accepted Answer

Check taps, exposed pipes and under-sink areas for leaks or drips. Small leaks waste water and often lead to bigger damage if ignored.

Question 2

Service geysers and valves:

Accepted Answer

Flush geysers annually to reduce sediment build-up, and test pressure relief valves to ensure safe operation.

Question 3

Check water pressure:

Accepted Answer

Excessive pressure stresses pipes and appliances. Install a pressure-reducing valve (PRV) if needed.

Question 4

Clear drains properly:

Accepted Answer

Avoid pouring fats, oils or coffee grounds down the sink. Use strainers to catch hair and debris in bathroom drains.

Question 5

Use fixtures correctly:

Accepted Answer

Don’t hang heavy objects on shower heads or taps, and avoid forcing mixers beyond their range.

Question 6

Know where your shut-off is:

Accepted Answer

Every household member should know how to close the main water supply in case of a sudden burst or leak.

Question 7

Tighten loose taps & shower fittings:

Accepted Answer

Gently tighten accessible fixing screws or nuts to stop wobble and minor drips – avoid over-tightening; seized parts need a plumber.

Question 8

Replace old washers & seals:

Accepted Answer

Worn-out washers are a major cause of dripping taps—replacing them early prevents wasted water.

Question 9

Insulate exposed pipes:

Accepted Answer

Especially in winter or outdoor areas, insulation helps prevent freezing and pipe bursts.

Question 10

Do you charge more for after-hours plumbing in Johannesburg or Pretoria?

Accepted Answer

No. At Alpha Plumbing, we never add hidden after-hours fees. You pay the same fair rate, day or night, throughout the year.

Question 11

What should I do in a plumbing emergency?

Accepted Answer

Shut off the main water supply immediately and contact a licensed plumber. For more guidance, visit our Emergency Plumbing page.

Question 12

My tap drips even after I tighten it – what should I do?

Accepted Answer

That usually means the washer or cartridge is worn out. These are small, affordable parts that need replacement, not tightening.

Question 13

What’s the best way to keep my drains clear?

Accepted Answer

Avoid pouring grease, oils or fibrous foods down kitchen sinks. Use strainers in bathrooms to catch hair. Flush drains periodically with hot water and mild dish soap.

Question 14

Is it safe to use chemical drain cleaners?

Accepted Answer

Occasional use may help, but frequent use damages pipes. Safer alternatives include plungers or enzyme-based cleaners. If clogs persist, it’s time to call a plumber. (link to our blocked drain page).

Question 15

How can I lower my water bill through plumbing maintenance?

Accepted Answer

Fix dripping taps, replace old shower heads with water-saving models, and ensure your toilet isn’t running constantly (often a simple seal replacement).

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