Answering the Most Common Queries About Our Geyser Repair Services

Geysers are vital additions to our homes. Most households use this appliance daily for personal hygiene, laundry, cooking, and cleaning. Geysers that have been installed right will also last for several years without issue, which makes it easy to forget that they can malfunction at the most inconvenient times. While it isn’t something that happens every day, it can help to know the signs if something goes wrong, and whom to call when it does. Below, we dive into some of the most frequently asked questions we receive about our geyser repair services, and how we save you time and money.

“How Do I Know When My Geyser Needs Repairs?”

Some geysers are placed in closets or even in nooks in the home, which makes spotting a problem easier. Others, however, are installed above the ceiling, and this can make identifying any issues slightly trickier. That said, there are a few red flags for which to keep your eyes peeled, such as:

  • Water damage, or water running down from the area where your hot-water tank is installed. This may indicate a leak or that the tank has burst.
  • Little to no hot water coming out of your taps.
  • A hot-water system that continually trips your power.
  • Steam coming out of the overflow pipe.
  • Noises coming from the tank, such as humming, clanking, or hissing.

The above may be urgent signs your system needs a repair or replacement.

“Is a Malfunctioning Geyser Considered an Emergency?”

Faulty geysers are an emergency because of the damage they can cause. Water damage can ruin a building’s infrastructure and furnishings. Steam and hot water leaking from the system is also extremely dangerous to those within the home.

“Are Your Plumbers Qualified?”

South African law requires that every geyser repair and replacement be undertaken by a PIRB-qualified and -registered plumber. Our plumbers are not only fully certified and highly trained but have ample experience that lends to their expertise.

“Do You Do Geyser Replacements Too?”

We do both repairs and replacements, ensuring that we use only SABS-approved parts. This guarantees a seamless installation with a long lifespan. Professional replacements are always recommended as they give you the most value for money and peace of mind.

“What Should I Do If My Geyser Has Burst or Is Leaking?”

If you suspect your hot-water tank requires a quick repair, switch it off immediately at the isolator switch on the main electrical distribution board. Turn on some of the hot-water faucets in your home to drain the tank and relieve it of some pressure. Lastly, be sure to turn off the water supply at the water mains and call for urgent, professional assistance.

“How Do I Prevent Problems with My Geyser?”

While hot-water problems are not always easy to foresee, there are some preventative measures one can take. First, be sure that any repair or installation is always handled by qualified plumbers. You can also give us a call any time to inspect your hot-water tank and ensure that it is in tip-top working condition.

For emergency geyser repairs and replacements, you can get in touch any time. Our same-day services are charged at the same rate, 24/7. This means you can call on us even if a plumbing crisis occurs after hours or on a weekend.